FAQ
DO YOU SHIP INTERNATIONALLY?
We sure do! International shipping is free. International Express Shipping is $20.
DO I HAVE TO PAY CUSTOM AND IMPORT TAXES?
The prices reflected on the Billet website are delivered duty unpaid. The buyer bears all import and custom costs associated with the product. The costs of any returns to Billet as a result of nonpayment of any taxes will be borne fully by the buyer.
WHAT ARE MY PAYMENT OPTIONS?
You can pay with:
- any major credit card through Visa, Mastercard,
- Shop Pay through Shopify and
- Paypal
WHEN WILL MY CREDIT CARD BE CHARGED?
Your credit card will be charged immediately at checkout.
WHAT DO I DO IF MY CASE IS FAULTY OR I ORDER THE WRONG ONE?
Your satisfaction with your Billet case is of utmost priority to us here at Billet. If you ordered the wrong one or it’s faulty you are welcome to return it to us for an exchange or refund, please check out our full returns and refund policy here.